The service provides guidance, support and mediation aimed at analysing, assessing and supporting people with complex needs. The service is managed by transcultural mediators who receive and decode people requests and, if necessary, also referring them to other services (medical, psychological,...

The service is provided for international protection seekers and refugees by paying attention to the possible traumatic events related to the experience of forced migration and to the difficulties faced in the Italian context, with regard to both the inclusion in the reception facilities and to...